Frequently Asked Questions

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About Aariso

Aariso is a Jaipur-born jewellery label created from the shared dream of a father and daughter. We offer refined, wearable jewellery designed for everyday expression.

Aariso is inspired by the idea of rising—growing through challenges, continuing to believe, and carrying a quiet inner strength.

Products & Materials

Our collection features sterling silver jewellery and semi-precious gemstones. Material details relevant to an individual design are shown on its product page.

No. Natural gemstones can vary slightly in colour, pattern, texture, and inclusions. These variations are part of their natural character and make each piece individual.

Yes. Genuine silver may naturally tarnish depending on climate, moisture, storage, skin chemistry, and exposure to chemicals. Correct care and storage help preserve its finish.

Orders & Delivery

Once an order is successfully placed, confirmation is sent using the contact information provided at checkout.

Tracking details are shared after dispatch when available from the shipping partner. For assistance, contact us with your order details.

Please contact us as soon as possible. An address can only be changed before the order is processed or dispatched.

Returns, Exchanges & Support

Contact Aariso by email or WhatsApp with your order details and reason for the request. Eligibility is reviewed under the Returns & Exchanges policy.

Contact us promptly with the order number and clear photographs or an opening video so that the issue can be reviewed.

Email us at customercare@aariso.com or WhatsApp us at +91 8279225628. Support hours are 10 am to 7 pm.