These Terms & Conditions govern the use of the Aariso website and purchases made through it. By accessing the website or placing an order, you agree to these terms together with the policies displayed on the store.
Store information
Aariso operates from Jaipur, Rajasthan, India. References to “Aariso”, “we”, “us”, or “our” refer to the brand and its authorised operations.
Use of the website
You agree to use the website only for lawful purposes and to provide accurate information when creating an account, contacting us, or placing an order. Misuse, unauthorised access, fraudulent activity, or interference with the website is prohibited.
Product information
We aim to present product descriptions, materials, dimensions, colours, and images accurately. Screen settings, lighting, handcrafted processes, and natural gemstone characteristics may result in reasonable variations. Natural differences in colour, pattern, texture, and inclusions are not necessarily defects.
Pricing and payments
Prices, offers, availability, and payment options may change without prior notice. An order is accepted only after successful verification and confirmation. Aariso may refuse or cancel an order in cases including payment failure, suspected fraud, incorrect information, stock unavailability, or a pricing or listing error.
Orders, shipping, and delivery
Customers are responsible for providing complete and accurate delivery information. Dispatch and delivery estimates are indicative and may be affected by courier operations or circumstances beyond our reasonable control. The Shipping Information page forms part of these terms.
Returns, exchanges, cancellations, and refunds
All such requests are governed by the Returns, Exchanges & Refunds page and the eligibility communicated for the relevant product or order.
Jewellery care
Product life and appearance depend on correct use, storage, and care. Damage arising from misuse, exposure to water or chemicals, impact, alteration, or normal wear may not be treated as a manufacturing issue.
Intellectual property
Website content, including text, branding, graphics, photographs, design elements, and other materials, belongs to Aariso or its authorised licensors and may not be copied, reproduced, or commercially used without permission.
Liability
To the extent permitted by applicable law, Aariso is not responsible for indirect or consequential loss arising from website use, delivery delays outside our control, or misuse of a product. Nothing in these terms limits rights that cannot legally be excluded.
Changes to these terms
We may revise these Terms & Conditions when required. The version displayed on the website applies from the time it is published.
Governing law and contact
These terms are governed by the laws of India, subject to applicable consumer rights. For questions, email customercare@aariso.com or WhatsApp +91 8279225628.